Privacy Policy

Quick Tow (“we,” “us,” or “our”) respects your privacy. This Privacy Policy describes how we collect, use, and protect information when you contact us or use our towing and roadside assistance services in North Hollywood and the greater Los Angeles area.

1. Information We Collect

We may collect information you provide when you:

• Call us or request a quote (e.g., name, phone number, location, vehicle description)
• Use our website (e.g., device and browser information, IP address, pages visited)
• Receive service (e.g., payment information, service details, insurance information when applicable)

We do not sell your personal information to third parties.

2. How We Use Your Information

We use the information we collect to:

• Provide towing and roadside assistance and communicate with you about your service
• Process payments and, when applicable, coordinate with insurance
• Improve our services and website
• Comply with legal obligations and protect our rights

3. Sharing of Information

We may share your information with service providers who assist our operations (e.g., payment processors, dispatch tools) and with insurance companies when you authorize a claim. We may also disclose information when required by law or to protect safety or our rights.

4. Security

We take reasonable steps to protect your information from unauthorized access, loss, or misuse. Communication over the internet is not guaranteed to be secure; you provide information at your own risk when contacting us online or by phone.

5. Retention

We retain your information for as long as needed to provide services, handle disputes, and comply with legal and record-keeping requirements.

6. Your Rights

Depending on where you live, you may have rights to access, correct, or delete your personal information or to object to certain uses. To exercise these rights or ask questions about your data, contact us using the information below.

7. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page will reflect the latest version. Continued use of our services after changes constitutes acceptance of the updated policy.

8. Contact Us

For privacy-related questions or requests, contact Quick Tow at (949) 996-8252 or through our website.